No retainer. No hourly billing surprises. No commitment. Just straightforward, transparent pricing for the IT help you need, when you need it. Every job below is quoted and agreed upfront — you know exactly what you will pay before we start

Ad Hoc On-Site IT Support
Fixed-price callout for on-site troubleshooting, fault diagnosis and repair — one flat fee regardless of how long it takes. No hidden travel charges within Suva CBD. Ideal for businesses that need occasional help without a monthly contract.

Remote IT Support Session
Fixed-price remote support session via secure remote access — perfect for software issues, account problems, email faults and general IT questions resolved without a site visit.

Emergency After-Hours Callout
Fixed-price emergency response outside business hours — server down, internet outage, critical system failure. Priority dispatch, guaranteed response time, flat rate agreed upfront.

New Device Setup & Configuration
Fixed price per device — laptop, desktop, tablet or phone. Includes OS setup, software installation, email configuration, Microsoft 365 or Google Workspace login, antivirus and network connection.

HDD to SSD Upgrade
Fixed price per device — full data migration from old hard drive to new SSD. Faster boot, improved performance. Device collected, upgraded and returned same day where possible.

User Profile & Data Migration
Fixed price per user — full migration of files, settings, browser profiles, email and applications from an old device to a new one. Zero data loss guaranteed.

Virus & Malware Removal
Fixed price per device — full malware scan, removal, system clean and security hardening. Includes a post-clean health report and recommendations to prevent reinfection.

Device Health Check & Report
Fixed price per device — full hardware and software health assessment delivered as a written report covering performance, storage, security posture and recommended actions.

Wi-Fi Troubleshooting & Optimisation Fixed price — site visit to diagnose and resolve Wi-Fi coverage issues, dead zones, slow speeds and interference. Includes channel optimisation and placement recommendations.

Network Equipment Installation
Fixed price per device — installation and configuration of routers, switches, access points and firewalls. Cabling to existing ports included where available.

Starlink Installation — Residential Fixed price — full residential Starlink installation including dish mounting, cable routing, router placement and network configuration. Site survey included.

Internet Fault Diagnosis & Resolution
Fixed price — diagnosis of internet connectivity issues including ISP liaison, router configuration, DNS and firewall checks. Resolved or escalated with a full fault report.

Microsoft 365 Setup — Per User
Fixed price per user — account creation, Outlook configuration, Teams setup, OneDrive sync and licence assignment. Includes 30 minutes of user orientation.

Google Workspace Setup — Per User
Fixed price per user — account creation, Gmail configuration, Drive setup and licence assignment. Includes 30 minutes of user orientation.

Email Migration — Per Mailbox
Fixed price per mailbox — full email migration from any existing platform to Microsoft 365 or Google Workspace. Preserves all folders, contacts and calendar items.

Business Email Setup on Domain Fixed price — setup of professional email addresses on your own domain including DNS configuration, SPF, DKIM and DMARC for security and deliverability.

MFA Setup — Per User
Fixed price per user — multi-factor authentication configured across email, Microsoft 365, Google Workspace and business accounts. Includes user walkthrough and backup code setup.

SSL Certificate Supply & Installation
Fixed price — DigiCert SSL certificate procured, installed and configured on your website or application. Includes verification, browser trust check and renewal reminder setup.

Basic Cybersecurity Health Check
Fixed price— a structured review of your security posture covering passwords, MFA, endpoint protection, email security and network access. Written report with prioritised recommendations.

Security Awareness Training Session
Fixed price per session— a half-day cybersecurity awareness workshop for your team covering phishing, social engineering, password hygiene and incident reporting. Certificate of completion provided.